Home > About Us >FAQ

FAQ

How many days you need to install the equipment?

The actual installation duration may vary depending on the complexity of the equipment, typically ranging from 15 to 20 days.

How many staff abroad you sent to install the equipment?

The company can deploy installation engineering teams of appropriate scale—based on project size, opening schedule, and equipment complexity—to ensure service quality is fully maintained.

You have sales target finished amount requirement to the distributor?

We provide comprehensive end-to-end services covering design planning, R&D production, installation, and maintenance.

Can I transfer the money to you then you pay to other supplier?

We operate as an original equipment manufacturer (OEM), independently designing and manufacturing all our equipment, with all products sold directly from the factory.

Can I delivery the goods from other supplier to your factory? Then load together?

We are the original equipment manufacturer, independently designing and producing all our equipment, offering direct sales from the factory.

When will you leave your factory and to have your spring festival holidays?

Staff working hours and holiday arrangements strictly comply with national legal requirements. However, to ensure project timelines, work schedules can be adjusted based on client needs and with the consent of employees.

Can the equipment be installed under hot weather?

Could.

Can Your products be installed under the cold weather?

Could.

Do You have office in shanghai or guangzhou that i can visit?

Yes, we operate manufacturing facilities in two cities in China: Qingdao and Foshan.

Can you send your staff to install the equipment for us?

Installation teams can be dispatched for on-site work based on project requirements.

Can I only buy some spare parts from you?

To ensure equipment compatibility and operational stability, we provide after-sales services exclusively for our own clients.

Will you will attend the fair to show your products?

Yes, we will.

Can you send your equipment to my warehouse in guangzhou?

Could.

How long it takes you to provide the designing options for us?

The standard timeframe is 1 to 3 days, though the exact duration may be adjusted based on equipment complexity and your specific requirements.

What is your products standardization?

Our equipment complies with and is produced under the following international standards and certifications: ISO9001 International Quality Management System, CE Mark, U.S. NSF Certification, and UL Certification (for electrical components).

How do you pack the equipment?

Our equipment is manufactured using a modular approach. Core components are pre-installed and sealed within the unit at the factory. After passing final testing, the equipment is partially disassembled and packed in sections. Protective measures such as shock-absorbing and anti-impact materials are applied to fragile and vulnerable parts to ensure stability during transportation.

Can you can design the equipment according to our size?

Certainly. All our equipment is customized according to each client's specific requirements.

How many years have your company made this kind of equipment?

16 years.

Which certificate do you have for your equipment?

Our products and operations are backed by the ISO9001 International Quality Management System Certification, EU CE Certification, U.S. NSF Certification, UL Certification (for electrical components), and over 60 patent certificates.

How many staffs do you have in your factory?

Over 200 people.

How can I to be your agent in my country?

Your agent qualification needs to be confirmed through discussion with the company's management.

Do you have any agent in our country?

May I ask which country you are specifically located in? Could you please leave your contact information?

Do you have any real project pictures of the equipment?

Yes, all materials we present on public platforms are authentic.

How far is your factory from the city hotel?

Within a 30-minute drive.

How far is your factory from the airport?

Within a 40-minute drive.

How long it will take from guangzhou to your factory?

A 30-minute drive.

Where is your factory located?

Room 103, 1st Floor, Building A1, Hanting Technology City, Guicheng Street, Nanhai District, Foshan City.

Do you provide free spare parts?

Specific incentive programs can be discussed and finalized upon cooperation.

What is the age range for your products?

All diners permitted entry into the restaurant are able to use our equipment to place their orders.

Do you have detailed and professional installation manual?

Yes, we do.

If OEM is acceptable?

We guarantee the quality of our equipment and provide comprehensive custom design, installation, and maintenance services.

Do you provide sample? Free or charge?

We offer both online virtual tours and on-site inspection visits.

What is your term of payment?

Specific payment terms can be discussed on a case-by-case basis during the cooperation intent communication.

What is your MOQ?

One set.

Are you a trading company or a manufacturer?

We are a source factory offering integrated production and direct sales.

How long is your delivery time?

The specific delivery timeline depends on your country, the quantity and complexity of the equipment, and production scheduling. However, we guarantee strict adherence to the final delivery date stipulated in the contract.

How many production lines in your factory?

Our two factories, located in the north and south of China, can simultaneously manufacture dozens of equipment sets.

How much does conveyor sushi equipment cost?

The specific price will vary based on the area of your restaurant, the shape and functionality of the equipment, as well as the materials used.

Which sushi conveyor equipment factory is the best?

As a source factory with 16 years of experience in manufacturing sushi equipment, our products are exported to over 20 countries including the United States and across Europe. You are welcome to gain a detailed understanding of our operations through either an online virtual tour or an on-site visit.

X
We use cookies to offer you a better browsing experience, analyze site traffic and personalize content. By using this site, you agree to our use of cookies. Privacy Policy
Reject Accept